Support Log Collection Tool

Running the Support Script

ZMC includes a support script that gathers various logs helpful for troubleshooting.   

To start the script, log in as root and run the following commands:  

# cd /opt/zmanda/amanda/bin   

# ./zm-support    

This generates an archive of all the log files in the current directory. The automatically-generated file name will be displayed at the end of zm-support run:  

Tar file created is zm-logs-201127042034.tar.gz  

Please send this file.  

You can email the file using your regular e-mail mechanism.  

zm-support Options   

The --help option generates a usage message. Options are detailed below.  

--no-zmc   

Excludes ZMC and related information from the archive.  

--no-amanda   

Excludes Amanda and related information from the archive.  

--no-mysql-zrm   

Excludes the ZMC mariadb log files from the archive.  

--help   

Display a usage message.