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- The Volume Shadow Copy Service must be enabled. Although the Volume Shadow Service is enabled by default, it may have been turned off after Windows installation. To ensure that it is running:
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- Right-click the My Computer icon and choose Manage from the popup menu.
- Expand the Services and Applications tree and locate the Volume Shadow Copy Service.
- If it is not started, do so.
- If necessary, change the General Properties to make the Startup Type Automatic rather than Manual.
